System Development Support Consultant

Jakarta, DKI Jakarta, Indonesia
Full Time
02. Strategic Industry Consulting
Mid Level
Responsibilities:
  • Provide technical support for in-house and third-party systems during development, testing, and deployment phases.
  • Collaborate with developers to troubleshoot, debug, and optimize applications before release.
  • Maintain and update system documentation, including architecture diagrams, configuration guides, and user manuals.
  • Assist in setting up and managing development and production environments using tools like low-code and/or cloud-based platforms.
  • Monitor system performance and proactively identify potential issues using monitoring tools.
  • Coordinate with QA teams to ensure smooth integration of new features and patches.
  • Support version control and release management processes using Git and automated deployment tools.
Qualifications:
  • 1~3 years of experience in system support, application support, or development operations.
  • Strong understanding of software development lifecycles (SDLC) and waterfall methodologies.
  • Hands-on experience with programming/script languages (e.g., Java, Python, Bash, PowerShell) and SQL.
  • Familiarity with cloud platforms such as AWS, Azure, or GCP.
  • Ability to communicate technical concepts to non-technical stakeholders.
  • Entrepreneurial mindset with a proactive approach to experimentation, problem-solving, and continuous improvement.
  • Experience in technology consulting and/or IT system integration is preferred.
  • Proficient in English, both written and spoken.
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